Highly unsatisfied

Hi since Thursday the 10th of october the internet connection just went away so we called in and ask what was going on they said they will attend to it. So on Saturday the 12th of october 2019 we receive a sms saying the internet is restored so we get home and it was still the same . But we phone in today asking what is going on.They rep**** that the cables are broken and will have to find another service provider because they will not be repairing it any more.we use a lan connection and fiber is not available in our area.

I think this is not way to treat a customer