Highly Frustrated at poor service

<p>55CNZ180117. I refer the the ref num which was received in January, it is now March and we still do not have a telephone line that's in working order. Numerous follow up calls have been made to Telkom, only to receive feedback that its a cable fault and the cable has been ordered, surely it doesnt take 2 months to order and fix a cable, unacceptable response from Telkom. To add to my frustration, i have to take time off during my working day to contact Telkom to follow, when infact they should be keeping me updated, the updates only happened at the beginning of the fault, only after a phone call is made i receive sms's. I am so sick of contacting Telkom, it seems like my phone is never going to be in working order again. My neighbours lines seem to be working fine, its strange that i am the only 1 affected by the cable fault. Makes one wonder!</p> <p>I am looking at other service providers who i can sign up with, who will provide me the service i deserve and dealing with more professional individuals, It's sad, after all these years with Telkom to receive such pathetic service,</p> <p>Please can somebody contact me on ********** (Mr. P. Chetty), I need to undertand the delay and i need my line to be fixed and sorted ASAP!!!!!!!!</p>