HIGHLY ****ED OFF - contact me on ***, Account no ***

Calls made on the 3 Sept 21 *** - 081 180 option 2 to log a dispute + cancel 10210 option 5 - Nomvelu Cele.

@ Phumelele Mathumulo - @ 10h08 system is down can’t help, user just hung up.

Good day I have been on the line with your customer services an average 15 min times five calls. second last call with 081 180 – Bonatele @ 09h35, refuse to refund, company policy as the top up was allocated on the 1 aug 21, she can’t help and I must speak to the fibre department. Fibre was installed on the 4 aug 21, application for migration was done in July 21. Last call with @ Phumelele Mathumulo - @ 10h08 system is down can’t help, user just hung up. Urgently contact me on ***, Account no ***

Today, 1 October 2021 i called again, 6 different times, consultants just cut the calls or put you on hold for 20 min at a time with no resolution at all.

URGENTLY REFUND ME THE INCORRECT LTE DEBIT ORDERS FOR AUGUST 2021 AND SEPTEMBER 2021.

Ricardo Fisher ***