VM
Vicky M
1 reviews | Active since Jun 2018
06 Jun 2018, 13:31
HIGHLY DISGUSTED!!!
wow....buy data through FNB online banking, but strangely don't get the data. When queried with Telkom and they state that there were technical problems on their side.....and 24 hours later, still don't get the data, they tell me that I need to email a bank statement (stamped) to prove I bought data. OH WOW...Telkom takes your money, but you don't get the data!!!!! Well....I am seriously considering NOT renewing my cell phone contract with them!!!! Disgusting!!!
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Telkom's replyOfficial
17 Jun 2018, 09:15Good morning Vicky
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply17 Jun 2018, 09:15
Official
Good morning Vicky
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,