RM
Refiloe M
1 reviews | Active since Jan 2020
02 Sept 2025, 14:39
Highly disappointed with Telkom
Very disappointed in their service. Returned a phone in two days because it was not working, I requested that the contract be cancelled in store, they gave me a number to dial 081 180
Option 1 Option 1 Option 4
One holds for hours on end and when you finally get to the consultant, it beeps and automatically hangs up. I do not have the phone on me, haven’t had it since I returned it and now I’m expected to pay monthly instalments, this does not make any sense to me at all.
The service is terrible… so awful, I would not advise anyone to get a contract from Telkom.
Helpful (0)
Replies (1)0
Replies (1)RM
Refiloe M's updateReviewer Update
02 Sept 2025, 14:43I received an SMS from Telkom stating that I should dial 10210 for assistance, this line also gets to the constants then beeps and hangs up. Telkom is a network provider, this cannot be their service when it comes to networks, why should customers trust your services if your services do not work for you?
RM
Refiloe M's update02 Sept 2025, 14:43
Reviewer Update
I received an SMS from Telkom stating that I should dial 10210 for assistance, this line also gets to the constants then beeps and hangs up. Telkom is a network provider, this cannot be their service when it comes to networks, why should customers trust your services if your services do not work for you?