Highly Disappointed!!!!

2 days ago we logged a call with telkom regarding the internet that stopped working.We are a small transport business that rely heavily on emails for requests which we have been endlessly trying to tell Telkom.They just say called has been logged and a technician will come and we are still waiting.<br> <br> I f we do a follow up on our side they do not answer and we hold forerver and when they finally answer they cannot even tell you as to how far are the technicians..We are now under pressure because we are unable to work and when we are behind with payments they threaten to cut down our line but when we need assistance from them we do not get it<br> <br> This Telkom customer service is highly disappointing and this is a very bad customer service!!!!