Higher Bill Because Telkom can't Deliver

DEAR TELKOM ! IM STILL WAITING...<br> <br> <br> I have been trying to upgrade my mobile phone since November Last year, and everytime they say they will have stock the following week, when you get there you hear the same story! It is now 03/02/2016 and i still dont have my phone and keep getting promises that it will come next week. Telkom sends me a bill that is almost double what i normally pay for my phone contract and when you call and ask what this ammount is for they say it is because the phone is due for an upgrade.... how the hell am i suppose to upgrade when Telkom is to useless to have any phones. Telkom never answers their phone and when you rock up at the branch to find out whats going on they give you such **** attitudes and they don't want to help you. This is by far the worst service i have ever received in my life! <br> <br> When telling them that you are going to write a complaint the say its fine you can go head and do so. I mean how cheeky, i am at that stage where i am going to refuse to pay for something i dont receive, and i also think that moving to a different BETTER provider is the best idea seeing that telkom cant provide there CLIENT with good service.<br>