High Ping/ High Latency (congestion on exchange)

<p>6 months later and I still have the same issue.. I have ping of 1000ms. I have dealt with 4 specialists and they all cannot assist. The only competent person is Dean Van Der Watt. I have congestion on the exchange and need a case logged with your NETWORKS DEPARTMENT for congestion at the exchange. My internet was fixed by Dean for 2 days and surprise surprise it has gone back to 1000ping/ms. If this issue cannot be resolved, I want my money back for the 6 months. case logged with ICASA (ICASA: ********** )</p>