AB
Anton B
1 reviews | Active since Apr 2015
26 May 2015, 20:16
High ping and slow line ADSL
I have asked to up grade my line to 10 Meg a month ago refer A***1 a call I lodged at the Telkom store after no upgrade was done. Now I have a ping of 800m/s and .09 Mbps download speed, I have nothing but bad service from telkom I need this solved ASAP!!!! Al I spen my time on is resolving problems with Telkom and they only answer a month later and don't even bother to dial 10210 no one answer the phones.Very unhappy....
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
26 May 2015, 20:29Hello Hertzog082,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113540.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113540.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply26 May 2015, 20:29
Official
Hello Hertzog082,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113540.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113540.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team