High Ping 300ms insane
Hi guys <br> <br> <br> I am Getting Very high ping on My adsl internet @ home the Ping goes from 120 to 300ms <br> <br> and I have logged and send Telkom email but no response I need this Fix asap.<br> <br> I have added a cmd ping to Google look at that ping its just wrong.<br> <br> Pinging [URL Removed] [216.58.223.35] with 32 bytes of data:<br> Reply from 216.58.223.35: bytes=32 time=284ms TTL=56<br> Reply from 216.58.223.35: bytes=32 time=327ms TTL=56<br> Reply from 216.58.223.35: bytes=32 time=282ms TTL=56<br> Reply from 216.58.223.35: bytes=32 time=212ms TTL=56<br> <br> Landline number ***<br> <br> Please Fix
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Replies (1)Telkom's replyOfficial
26 Aug 2015, 20:23Hello hilton1991,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138812.
Regards
Frank
Social Media Team
***
081 180
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138812.
Regards
Frank
Social Media Team
***
081 180
Best regards,
Telkom's reply26 Aug 2015, 20:23
Official
Hello hilton1991,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138812.
Regards
Frank
Social Media Team
***
081 180
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138812.
Regards
Frank
Social Media Team
***
081 180
Best regards,
