High disappointed

<p>I am trying to cancel my adsl with Telkom from 28 December 2016. Due to the fact that my new complex does not allow adsl land lines I took a smart broadband contract.... also with Telkom. I have phoned. Mailed and went into a branch. Just conveniently to say that the cancellation department can only be emailed. It the meantime they messi g up my credit record and it looks likes i am behind. Very disappointed. This is so unprofessional. Can't wait for my new contract to expired to move to a service provider that does not just take new business but also care about a clients time and stress with difficult issues. Companies must be stop that can do what ever they wont. Even though we follow all correct procedure. I know of another person also struggling to get their telkom cancelled. Who gives them the right to just ignore cancellafions and still invoice clients!!!!!!!</p>