High call volumes = Pathetic 3rd World Service

Your phone message \Due to high call volumes there may be a long delay in answering your call"is quite correct - 30 min later and still no answer. Ref 197CEK270815.<br> <br> Internet has been erratic for the past weeks - both line and wireless. Why are my neighbours connected and I am not? When will I receive the promised service that I pay for every month? <br> """