JD
Johanna D

1 reviews | Active since Nov 2012

02 Feb 2017, 13:14

High Bill

<p>My account for Dec2016 is very high. According to Telkom i am on out of bundle data. I don't understand how it can be because i have 10GB data which i have used about 1GB of data. After several phone calls and visits to the Telkom offices i have no answers. They just tell me that i must pay it. I want to know why is my bill so high and what happened to my data.</p>

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Replies (1)
Telkom
Telkom's reply02 Feb 2017, 14:21
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,