1 reviews | Active since May 2015
Hideous Service
I'm really starting to think that Telkom enjoys all this bad publicity.<br> <br> my debit order was meant to go off on the 25th of each month , for some reason you guy are just dragging. When I signed m y contract we agreed upon the 25th of each month but my debits are going off on your own preferred days , days that suit you and this has been occurring on more than one occasion. I now have to go make manual payments , use my petrol and my time again because of people that are failing to do what they are supposed to do . I spoke with the manager on duty last night Sandile and I advised that I want this sorted and would not call in again , but then again you guys proved me right - STILL NO FEEDBACK as per usual .<br> <br> You people are forever asking us to confirm our email addresses when calling in but the last time I received my statements was last year October , is this the service that you guys offer ? no one has had the decency to assist me with my queries , not even once . I always need to call in and follow up - wasting my time.
We do apologise for the experience.
Please note an email was sent to you and we await your response for further assistance.
Your reference number: SM113622.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
We do apologise for the experience.
Please note an email was sent to you and we await your response for further assistance.
Your reference number: SM113622.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
