Hidden unsaid T&Cs -

Thinking of going to Telkom Mobile...just beware of the "cancellation trap". Firstly the service was as good as a donkey kick in the face. But one tends to then adapt through the 2 years of torture.

The last month of this mobile contract, I decided to settle the full amount to get this agonizing pain in the neck out of the way

"Thank you for your payment and account closed" Requesting proof of account closure, but nothing received. So then after a few months, suddenly get a deduction from TELKOM...surely it must be a bank fault..but not the case. After wasting more time on the phone, eventually got through to an agent that tells me "you have to complete cancellation form and send through to relevant department" uhm...never was I told of this sudden procedure when taking out the contract...secondly with all the agents and emails, why did it take sooo long to get an answer...why was no follow ups done by said provider?

Cancellation submitted, only to get deductions again a month later...for a service thats not even subscribed... now it accumalated to R1091.61..for monthly admin fees...what a joke..logged into Telkom site, only to find I have No Subscriptions....but I must then pay for what? If you consider getting a special at this provider...think 5 times really hard.. oh and good luck contacting me on my provided number below, because if you can get through to me on the 081 number..I will pay this amount with a smile and retract my statement