Hidden costs and Incorrect Subscription amount
<p>I recently agreed to the Telkom July Deal of the month @R299 pm.</p> <p> </p> <p>I received my first statement since then and have come across a few surprise charges which I would like to see removed before my account is debited. ie. Device subscription fee and CLI Presentation </p> <p> </p> <p>i refuse to pay for that which i did not agree to. Please have this looked at and amended. I will be taking this further if I do not receive acknowledgement within 48 hours and a resolution within 7 days.</p> <p> </p> <p>Failure to find a resolution for my grievance should result in immediate termination of my contract. I will not be liable for any penalty fees as you are in breach of contract. i have the device ready to be returned if need be. </p> <p> </p> <p> </p>
Thank you Keegan. I hope that we can come to some sort of resolution soon
Thank you Keegan. I hope that we can come to some sort of resolution soon
