lW
leon W

1 reviews | Active since Oct 2010

22 Jun 2017, 16:27

Hi Telkom , Bye bye Telkom

<p>I got an email from Telkom stating that I could upgrade. What a joyous occasion, but I cannot decide if I should go with the S8 or S8+. So , I head over to the upgrade website and see that for R20 extra a vr plus a controller can be had. I apply online and wait, nothing happens. Nobody calls.</p> <p>I decide to head over to Telkom Westgate. Only one person in the shop. We wait, no greetings, no nothing. And we wait.</p> <p>Just as the current client is done, another customer jumps the qeue and cuts in front of us. Nothing is done. Maybe I'm used to this at this Telkom shop. </p> <p> </p> <p>We wait, and we wait some more. Eventually we get some attention. Just grey S8+ in stock and only black S8 in stock and Telkom Westgate does not do VR gear.</p> <p> </p> <p>I'm very dissapointed in this low level of service. </p> <p> </p> <p>I left the store and I won't be a returning customer. I will wait two months for my contract to finish and then cancel it. </p> <p>There are some more contracts that won't be renewed at this pathetic company. I will cancel all my contracts with Telkom systematically.</p>

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Replies (1)
lW
leon W's update09 Jul 2017, 17:54
Reviewer Update

This doesn't make sence at all. Why would I be interested ?

Must I try and sell you the product ?

an Apology doesn't fix the **** service, the question is if you still want me as a customer and what are you going to do about it ?