IS
Iris S

1 reviews | Active since Feb 2020

21 Jun 2021, 10:12

Hi

Hi. I canceled terminated my contract with telkom in January, and expected the last deduction to be in Feb. Surprisingly, there was a deduction in March, which I left because I thought they were deducting for the last time. Then, in April, they deducted again. Annoyed, I reversed bother deductions for March and April after making several calls to try to fix this issue. Both deductions were R60 each, but because it's my money... They have no right to it. Now, I received a message that my connection is suspended (I actually blocked the simcard sometimes last year, so it's long time not using it), and they also charged me R500 for reversing my money that they have no right to. One of the consultants I spoke with, confirmed that they do have it in record that I called in Jan to cancel the contract. They are now holding me hostage, I know I don't owe them, and I called earlier to cancel the contract. I have a clean credit record, I pay all my bills on time. Then telkom came... Please assist.

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