1 reviews | Active since Jun 2013
HERE IS THE NEW WARRENTY FOR SAMSUNG TABLETS
Attention ALL!!!!<br> <br> <br> HERE IS THE NEW WARRENTY FOR SAMSUNG TABLETS FROM TELKOM MOBILE.... THEY DON'T COVER OUR TABLETS AND THEY PLACE THEM IN AN ENVELOPE AND SEND OFF TO SAMSUNG!!!!<br> <br> I recently taken a contract with Telkom mobile last year November, I use my tablet for work purposes I keep it in my work brief case and to my amazement there was a black line on my screen my color and screen is prefect. When I have taken this contract I did ask if there is a problem I can bring it back they said absolutely and when I went in the Pinecest Telkom the staff said it is covered I wont pay a thing . They pack my Samsung tablet in an envelope and take it to other branch. I DID TELL THEM \ if anything goes wrong you will pay"as I have never dropped my tablet and there is no scratches or marks on it. I received a bill of R2000.00 I MUST PAY TO FIX MY TABLET!!!! I am ****ed off cause I have 24months to pay for this tablet and I don't have a tablet for work and now I must pay to fix it. <br> <br> """
We do apologise for the experience.
Please note an email was sent to you and we await your response for further assistance.
Your reference number: SM113611.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Please note an email was sent to you and we await your response for further assistance.
Your reference number: SM113611.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
