AH
Alexa H

1 reviews | Active since Nov 2009

17 Jul 2017, 13:40

Here I am again

<p>So bored of writing to complain about Telkom, I guess they will never improve.</p> <p> </p> <p>I've tried several times to find out why I was charged R99 upon ending my contract. I did not terminate early. I have paid all my dues under the contract. There is no need for a R99 charge.</p> <p> </p> <p>Unfortunately no one has rep**** in the normal avenues of communication so I had to add another 1* to their rating by writing here. Clearly by their overall review rating they aren't too bothered!</p> <p> </p> <p>Telkom, any response as to this charge that I do not believe is due? Please refund. AGAIN.</p>

0
Replies (3)
Telkom
Telkom's reply19 Jul 2017, 15:30
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply20 Jul 2017, 13:24
Official

Good day

We are sorry for the inconvenience kindly know that you were supposed to give us a 30 days notice for the cancellation.

Regards

Thokozani

Telkom Social Media Team

Best regards,

AH
Alexa H's update22 Jul 2017, 10:55
Reviewer Update

WHAT ARE YOU TALKING ABOUT!!!!!! I SENT MY CANCELLATION IN IN MARCH!!!!!!!!!!