Help with ADSL

i phoned the Monday Morning re: My friends ADSL *** not working since May Last Year.Siyabonga Mavuka assisted me and the Adsl was working afterwards.However I wanted to change the wifi password on *** and Siyabonga Mavuka gave me the details.Siyabonga Mavuka thank you for excellent service. I got home I call technical support and spoke to Donovan Pillay what pathetic cuts.service from the start.He gave me some details and said he cannot hold on much longer as he is time constraint I asked to speak to the coach on duty and he just polity cut me off.I spoke to another operator can't remember his name thank you *** is working and password changed.BUT *** ADSL IS BACK TO NOT WORKING IT ONLY WORKS INTERMITTENTLY WHAT A WASTE TO HAVE TELKOM ADSL.IF THERE IS NO SOLUTION TO FIXING *** THEN IM SORRY IM MOVING ON TO YOUR COMPETITION WHO MIGHT TREAT ME BETTER WITH SERVICE.