HELP!!! PLEASE CANCEL LANDLINE and ADSL SERVCIE on *** / ACC ***

<p>We moved house in December, we were informed by Telkom that they did not have infrastructure in place to the new area we were moving to, Oakdene. To be exact it is in Oakdene Parks Street, JHB.</p> <p>We then proceeded to cancel our the service which was sent through to the cancellations department in December. Since then it has been sent through 3 times!!!</p> <p>We have been to the branch 3 times looking for asssitance to cancel the service and to cancel the debit order but to no avail, they keep on giving us differnt emails to use where no one responds and they just keep on charging us every month. We had to put a stop order in place last month yet we still received an invoice this month and they are still charging us for the debit orders that was being returned. We need urgent assistance on this the account closed and we are not going to pay for a service that we did not use for the last 3 months when we made sure to cancel the service in advance as was advised.</p> <p> </p>