1 reviews | Active since Jul 2014
Help me end our relationship
Please assist me to end our relationship as swiftly and quickly as possible. I will pay all outstanding monies and get myself a new service provider.<br> I went through all the correct channels when the charity (I have this account for) was de*****ed and our account emptied. Your assistance was greatly appreciated.<br> Then I approached you about the extra +- R 10.00 that is added to my account every month (since the beginning) for Telkom numbers that are deemed as other operators. <br> On 24 August 2015 at 01:13 am (yes in the morning) you suspend my services without any feedback or communication.<br> But on 31 August 2015 you sms me with the amount to pay to avoid suspension, again no feedback on my query. My last account received was on 6 August (dated 4 August).<br> You also blocked all my access to my emails and thus our funding for the charity we operate, our communications with all our investors and sponsors. <br> I cannot phone that short number once more to either be cut off after 30 minutes or to listen to your music.<br> Please help me end this relationship.<br> I will make a payment and then please release my emails since 24 August. <br> Also my statements from Telkom, as you blocked my access.
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
