Help Line that really helps

I obtained a new modem/router from Telkom, but was unable to connect to the internet. I called the help line, there was a long delay in getting someone to help, but they had said this would be the case.<br> Eventually I was connected to a very kind and patient man who helped me to get connected. <br> When I thanked him he said that helping me had been his pleasure.<br> Such a kind and helpful gentleman. <br>