DL
David L
1 reviews | Active since Oct 2012
19 Jun 2017, 08:54
HELP
<p>I am running a business from home which is dependent on Telkom internet. we have had a line down system Thursday the 15 of June. after reporting it three times (twice this morning) i get a sms telling me the test on our line is fine. It is not fine. I cannot call it. i cannot call from it and we hav eno internet. Can a technician be asked to contact us ASAP to resolve this problem. we are tod there is a problem in the area. accoridng to my knowledge (we dont get updates) the problem in the area was resolved last week. PLEASE HELP</p>
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Telkom's replyOfficial
19 Jun 2017, 11:19Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Kindly send us a private message with your Telephone number, ID number and reference number for our team to follow up and advise
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply19 Jun 2017, 11:19
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Kindly send us a private message with your Telephone number, ID number and reference number for our team to follow up and advise
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,