1 reviews | Active since May 2016

16 Jul 2018, 15:48

HELP

Good Day

I have been waiting since 08 May 2018 for a NEW PABX System Order from Telkom.

I have just been told by the 4th person (luyanda Khumalo) at the call centre, that they do not have any supervisors at their office now because they are not children, they dont need supervisors. This was after i wanted to find out from a supervisor, why a matter as this that was escalated on 25/06/2018, was still not addressed.

I am believing now, that Telkom is not interested in my business.

0
Replies (1)
Telkom
Telkom's reply21 Jul 2018, 08:58
Official

Good afternoon Dominique

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,