Hellopeter ref number SM82903- still waiing

I am still awaiting feedback??? no one has bothered to call me. I cannot follow up on the order number as it gives me an error on the Telkom website??? I also cannot wait hours for a callcentre agent to decide to answer the phone...<br> <br> What service is this??? <br> <br> I need to have this line installed. Please arrange to have a regional manager to contact me. I have made arrangements to be available on Saturday and will be awaiting a consultant to finalise confirm arrangement and technician to finalise the order.