BZ
Byron Z

1 reviews | Active since Aug 2012

02 Jan 2016, 10:21

Hello!? Is anyone listening?? I

Hi Telkom it is me again. I am not even angry anymore, I am just embarrassed for your company. Seems as if you just advertise incompetence. You know in my industry if somebody was this *********** they would probably kill somebody. Then again I'm sure indirectly , through lack of competency and service you have probably caused a few of your customers brain hemorages. More to the point, when will you stop charging me for my line rental that I cancelled 2months ago? I mean, if I am not mistaken, you guys are in the communications business, yet somehow, amazingly, your departments can't communicate! Maybe you should install neotel as a new system in your office. Anyway happy new year, I am not paying you another cent :) and as soon as I can I will be cancelling my wireless with you as well #i don't need you as much as you think. Bye for now. PS: don't ask me to send you a hundred documents to sort this out, everything you need should be in file, and I already have a job so thanks bit I don't need more work.

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Replies (1)
Telkom
Telkom's reply02 Jan 2016, 12:32
Official
Hello souschef,

Thank you for making contact with us.

Please be advised that your contract has been cancelled and your query has been sent to our Accounts team for further assistance with credit/refund.
Your reference number is SM145346.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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