CS
Caspar S
1 reviews | Active since Apr 2012
15 Sept 2016, 06:51
Hello?
<p>It is unforunate that the only way to get Telkom's attention is by posting on Hellopeter. I have submitted an online order 4 days ago and I have receive no feedback, phone calls, sms or email from Telkom yet.</p> <p> </p> <p>It seems like Telkom's sales department is very disfunctional and I always need to work through the complaints department or Hellopeter to get orders processed.</p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
15 Sept 2016, 12:14Good afternoon Koning.
Sorry for the inconvenience caused. Our team will follow up on the order and will be in touch to advise.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply15 Sept 2016, 12:14
Official
Good afternoon Koning.
Sorry for the inconvenience caused. Our team will follow up on the order and will be in touch to advise.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
19 Sept 2016, 15:54Hi Caspar,
We have sent you email for further assistance.
We apologize for the inconvenience caused.
May you have a great day.
Kind regards
William
Telkom Social Media Team
Best regards,
Telkom's reply19 Sept 2016, 15:54
Official
Hi Caspar,
We have sent you email for further assistance.
We apologize for the inconvenience caused.
May you have a great day.
Kind regards
William
Telkom Social Media Team
Best regards,
CS
Caspar S's updateReviewer Update
19 Sept 2016, 16:07I do not accept your explanation. You still did not specify why there are such an delay.
CS
Caspar S's update19 Sept 2016, 16:07
Reviewer Update
I do not accept your explanation. You still did not specify why there are such an delay.