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Warren Hen-Boisen

1 reviews | Active since Mar 2009

20 Jun 2017, 20:42

Hellkom...Poor LTE Signal & Probable Billing Issues

<p>I recently tried getting the uncapped LTE deal through Telkom. They said that my are in Alberton has full LTE coverage, stood in a que at the banks for I don’t know how long to get bank statements, just to find out that my area is not in fact covered for LTE. I put the router in almost every area in my house to try get decent reception but the highest speed I got was 17MBS and an average of 3MBS. Called the support desk, he said I should take the router in where I bought it so they can check to see why I’m not getting proper speeds...REALLY? He said I must try it out for the night and see how it goes. </p> <p>I just know that I’m going to have billing issues even though I cancelled/withdraw from the contract the very next day (13th June 2017) I have not heard anything from anyone confirming that the deal was cancelled. I want confirmation that I will not be billed or double billed for this. Thanks for nothing Telkom, keep up the terrible work!</p>

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Warren Hen-Boisen's update22 Jun 2017, 21:29
Reviewer Update

I wait for that feedback in anticipation....