1 reviews | Active since Sept 2012
Hellkom!
Telkom keeps billing me for a service I do not have anymore! I have had Telkom ADSL for the past 3 years - they billed me R850 per month for a 4mbps line - ******* to start with as they say - I do not have fibre in my area. Vodacom contacted me with regards to fibre line and within a week I was connected, paying less and on fibre. I cancelled my Telkom line immediately. I am now still being billed. After spending my Saturday morning in the Telkom store to resolve the issue I was told that I have to give 30 days notice. BULL! My contract with telkom has run out ages ago and I was on month to month with them. there is no 30 days notice on a month to month contract, the matter was escalated again and I received a call, just to be told they will have to escalate it again. I am not paying for a service I have not used, and legitimately canceled and paid the last month! I refuse to pay for another 2 months that I have not used and also at that ridiculous price! No one contacts you back - but when it comes to billing you they are always quick! Telkom is probably the worst ISP in the world!
