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Pearl M
1 reviews | Active since Mar 2016
22 Mar 2016, 13:37
Hellkom
People have been reporting months of no service on their ADSL lines. I have lost two weeks' income because of Telkom's Underground Cable theft problem. .. Who *****s underground cable and why would it take so long to fix the issue? It is frustrating, ridiculous and maddening and going via the call center or chat line give no joy to anyone. We might have to take this to the media or something because \escalation\" to Telkom is another word for let's procrastinate for a couple more weeks. "
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Telkom's replyOfficial
29 Mar 2016, 11:16Hello pearl6892,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. As per the pending fault reference our field technicians are currently attending.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. As per the pending fault reference our field technicians are currently attending.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply29 Mar 2016, 11:16
Official
Hello pearl6892,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. As per the pending fault reference our field technicians are currently attending.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. As per the pending fault reference our field technicians are currently attending.
***
Regards
Keagan
Telkom Social Media Team
Best regards,