Hellkom

It’s been 15days without my landline and internet and Telkom tells me that the issue is due to ****** cables in my area, however, all of my surrounding neighbours landline phones are working. My internet is for business use as I work from home and it has been terrible trying to work while tethering from my mobile, it’s nearly impossible. You guys messaged me that my alternative is wireless internet??!!! Are you even serious!!! When someone wants to cancel their contract with you then you have hefty cancellation fees but now that the fault is in your end you just want to shove the customer off. Pathetic service as expected from you. I once had to struggle without internet for 25days while you dragged your feet to send someone out to fix the issue. Your own technicians told me the the cables are badly corroded in my area , so I think your statement about ****** cables is false and i believe that it is due to old infrastructure that you can’t afford to fix. So what now? I can’t have a landline either ?? This house has had a landline for years and now we can’t have one anymore? I would like a manager to call me ASAP to explain to everything to me and so that I can hear his/her lies directly and how he will try to cover up on Telkoms behalf. Stop ignoring my request to speak to a manager