Hellkom

The worst service I have ever experienced I canceled my Telkom line on the 14 march with a 30 day notice period ***. The cancellation was officially effective on the 11/04/2019 for months after they were still billing me. I call in on numerous occasions raising my concerns I was told that they would investigate it and come back to me as there system doesn't say that they a debiting money from my account. To date no feedback from Telkom however I have received notification from an collection agency that I must pay the account and an additional 600.00 for their fees. Isn't their a CPA in place to protect consumers from abusive corporate companies with truly pathetic management and administration.

Bottom line I had an open investigation and query with Telkom and I was handed over to a collection agency. Pathetic