HELLKOM

I have had nothing but endless issues with Telkom from the very beginning. Since inception, my line wasn't properly installed, resulting in no service for months. Even after this was fixed, the internet connection is still the worst.

To add injury to insult, my latest bill is double the normal agreed premium. Why? Because Telkom decided to reverse the credits (deducted in March for no internet service). How ridiculous is this? And to top it off, when I try to query it online, I am told they cannot assist as their systems are offline (for TWO DAYS already). Also tried to contact them on Twitter, but nobody responds.