IH
Igor H
1 reviews | Active since Jul 2018
24 Jul 2018, 13:42
Hellkom
What a terrible experience! I canceled my telkom landline and adsl January 2018. Received confirmation that the account would be cancelled. It never took place. After numerous calls and literally spending hours on hold with telkom at my expense, the account was canceled in May.
But this was not the end of my ordeal to date I am still being billed.
How can it take 8 months to cancel an account.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
25 Jul 2018, 11:17Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to investigate, assist and provide feedback on this query.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply25 Jul 2018, 11:17
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to investigate, assist and provide feedback on this query.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
IH
Igor H's updateReviewer Update
01 Aug 2018, 11:46Absolutely ridiculous, to date no feedback.
IH
Igor H's update01 Aug 2018, 11:46
Reviewer Update
Absolutely ridiculous, to date no feedback.
IH
Igor H's updateReviewer Update
02 Oct 2018, 09:35Posted 24 July and to date 2 October still no response or feedback.
IH
Igor H's update02 Oct 2018, 09:35
Reviewer Update
Posted 24 July and to date 2 October still no response or feedback.