WP
Wasi P
1 reviews | Active since Dec 2011
14 Nov 2017, 09:12
HELLKOM
Telkom has to be the absolute worse network ever! How do customers reach you?! Does anyone even work in your organisation? You are ******, I bought a handset from you last year in December 2016. I have to send my phone to Samsung for repairs and Samsung just informed that my handset is out of warranty as it was purchased on the 14th October. After it took Telkom over two months to have my phone ordered and delivered!I want Telkom to provide me with a signed copy of the contract and the original invoice as proof thereof. Your customer service is disgusting to say the least.
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Telkom's replyOfficial
15 Nov 2017, 10:09Hi The Brain,
Thank you for taking our call.
Please be assured that we have sent your query to the Online sales Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply15 Nov 2017, 10:09
Official
Hi The Brain,
Thank you for taking our call.
Please be assured that we have sent your query to the Online sales Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,