HELLKOM

I am at my wits end, my Business line has been out of service since the 23 August. I have called Telkom every single day, I have had great service from the customer services agents but that is where it stops. They keep on saying that the problem will be escalated however I am still sitting without a Telkom line and I run an international business. They keep on saying that a technician will be dispatched however there is NO technician that has arrived. ***. ESCALATION NO ********** .