AB
Antoinette B

1 reviews | Active since Jul 2015

23 May 2017, 09:46

Hellkom!!!

<p>After almost two years of trying to get our 10mbs ADSL line to work, we have been informed that our router is faulty. Telkom refuses to replace it with a new one, but instead suggests we book it in for repairs which will take a further 3 weeks! So another paid month without a service. Just going to cancel and I won't pay a further cent for non services rendered. Pathetic.</p>

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Replies (1)
Telkom
Telkom's reply23 May 2017, 11:50
Official

Good day Antoinette,

Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,