TA
Tashline A

1 reviews | Active since Dec 2016

03 Jan 2017, 10:10

Hellkom!!!

<p>It's been more than a month that my husband and I are waiting for the three managers who had promised to call us to get back to us after apparently not being available to take our call when we requested to speak to a manager with regards to our issue... It's also been 13 days since I made a payment to Telkom after they suspended our line due to their mistake and stupidity. Telkom is taking poor service behavior and stupidity to the next level! Wish they could operate like vodacom! When we call no one can tell us when the WiFi will be activated and the managers are clearly refusing to take our calls... I hate Telkom because this is not the first time they have given isso much stress </p>

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Replies (2)
Telkom
Telkom's reply03 Jan 2017, 11:17
Official

Good day,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

TA
Tashline A's update15 Feb 2018, 20:14
Reviewer Update
Two years later and I have no insurance... Thank goodness my contract is finish ... I need it to be cancelled effective from end February please !