1 reviews | Active since Jun 2013

06 Oct 2015, 19:55

Hellbent on ripping me off...

I am beyond irritated with Telkom right now.<br> I have just received a bill for more than R600 for the period ending 03 October after having cancelled my ADSL and telephone line rental and converting it to a Prepaid line. I had no service for 3 WEEKS and Telkom decides that the only reimbur*****t on a usually R800 bill is R150?! Who calculates this? Are you guys so seriously *******ed by the idea that you can do what you want? Is my line cancelled or not because I am certainly not using the service?

0
Replies (1)
Telkom
Telkom's reply06 Oct 2015, 20:14
Official
Hello suedesky12,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your ***

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,