Hell will Freeze over before you get srvice from Telkom

<p>I can refer to so many bad experiences with Telkom I honestly don’t even know why I bother anymore. I opened a reference number : SM195243 for a product I placed on online order for, signed the online contract, and Telkom never bothered responding or investigating, only closed the reference. I stupidly tried again on the 15th of October to sign up for the "Deal of the Month" on a wi-fi product. AGAIN, I signed for the product, completed the online order, was given a prompt that an agent will call me... Ha Ha Ha what a funny joke.. the agent only called me on the 17th of NOVEMBER. I was told that the deal I signed up for has expired as that was the last months product, and that she is sorry that she is calling a month later. The agent offered me other products which was worse than the product I was interested in.. I did however ask the agent to give me a call the following day (18th of November) and you guessed it... to no one’s surprise I have not heard from Telkom again.. How does Telkom claim to be so great with deals, claim to "Free People" when the "people" don’t receive any, and I mean ANY feedback, response or service for that matter from Telkom. Maby I am only exaggerating, I’m sure I should wait longer for them to respond, possibly in 2058 perhaps..</p> <p> </p>