fF
franz F
1 reviews | Active since Nov 2009
06 Apr 2016, 12:25
Helkom still at it.
Had a contract with with Telkom mobile for a cell phone which was ****** before even one call was made on it,no problem,contract carried on,Contact expired in Januaty,now as per the consumer act,Telkom should have given 90 days notice about the contract expiring,nothing,did not recieve any form of bill for at least 21 of the 24 months.Now today after enquiring am told I must travel 130 km to and fro to cancel this contract.What nonsense.
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Telkom's replyOfficial
06 Apr 2016, 13:13Hello porky,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM220979
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM220979
Regards
Luleka
Telkom Social Media Team
Telkom's reply06 Apr 2016, 13:13
Official
Hello porky,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM220979
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM220979
Regards
Luleka
Telkom Social Media Team