HELKOM NOT TELKOM PRODUCTS NEVER RECIEVED BUT THEY DEBITED MY ACCOUNT

I have been waiting for over a month and a half for a contract and add on's. NOT TO MENTION HELKOM HAS ALREADY DEBITED MY ACCOUNT FOR THE FIRST INSTALLMENT. I contacted Huawei directly and they said that Telkom may not have offers if stock is not available. False advertising, theft, time and money lost. I want the head of telkom to get in contact with me I am sick and tired of sitting on the phone being a yoyo and going from one person to the next. To tell your customer it's their fault as at the time when they app**** and got approved the stock was available but after they dragged their own feet there was no stock available. YET THE STORES HAVE STOCK but because I app**** online it's my fault. What are you joking I am fuming customer service sucks. I will take this matter further if no contact is made TODAY. TELKOM YOU ARE USELESS. CONSUMER PROTECTION ACT, OMBUDSMAN, SMALL CLAIMS COURT LOADING.... I WANT WHAT I HAVE PAID FOR AND SIGNED FOR END OF DISCUSSION.