Helkom not Telkom

- After being disconnected 8 days ago I was told by a Telkom store I do not have an account with them and I'm not on their system - I was then told to do a new application which I did in store after waiting 1hour to speak to an consultant - The next day I got a email from Happy Diako (H) <***> saying I owe Telkom R1700 and when I pay the amount Ill be reconnected - not getting any responses or feedback from this person - I paid this on the 4th June - Today is the 10th and guess what I'm still not connected - Call centers don't answer using Covid as an excuse - No one at Telkom billing replies to emails - The app is not helpful and shows I owe Telkom R0 but I'm not reconnected - Worst service provider ever