1 reviews | Active since Nov 2016
Helkom is their worthy name
<p>I am from the UK but live here part time. In all 3 houses I have lived in our internet has gone on and off, speeds up and down almost continuously over 6 month periods. We call, report a fault (their online and SMS system were both down), they possibly fix things for an hour or 2 and it goes down again. I seem to spend half my life calling Telkom, logging faults, getting them fixed, the net going down again. I am utterly astonished that this monopoly is allowed to exist as an organisation. They are utterly *********** and I have had better internet in Nigeria, Ghana, Kenya and Tanzania than South Africa which is embarrassing really, I work from home and this has serious implications on my work. Sort it out Helkom, there's a reason people call you this.</p>
The internet has gone down again three times today. I'm on my mobile data again. Grrrrr.
The internet has gone down again three times today. I'm on my mobile data again. Grrrrr.
Great, so the line was fixed for approximately 1 hour once they logged this fault. The line is now completely down again. This happens at least 3 times a day. What the hell is wrong with you Helkom, this is getting to be beyond a joke. I'm writing this from mobile data as our net is completely off again. I work from home, I cannot operate like this.
Great, so the line was fixed for approximately 1 hour once they logged this fault. The line is now completely down again. This happens at least 3 times a day. What the hell is wrong with you Helkom, this is getting to be beyond a joke. I'm writing this from mobile data as our net is completely off again. I work from home, I cannot operate like this.
ps I am unable to log a fault on your line as apparently I've logged one already but I need to change the problem from line intermittent to line not working at all AGAIN for the FIFTEENTH day in a row.
ps I am unable to log a fault on your line as apparently I've logged one already but I need to change the problem from line intermittent to line not working at all AGAIN for the FIFTEENTH day in a row.
