Helkom as always

my complaints from 20 November have reference:<br> <br> escalation 787045, 791007.<br> <br> You supposedly installed a line at *** on 20 November - it has never worked<br> Your technicians close calls without attending to them<br> Your managers - last one Jesley - escalate calls but they are ignored.<br> MAILING YOU HAS NOT HELPED AT ALL.<br> <br> There are supposed to be two seperate accounts and two seperate numbers *** for ***, and *** for *** + smartcall + smartinternet - I have spoke to you several times but you insist on putting them together.<br> <br> You want to bill me for what doesn't work, you do not fix your faults, do not attend to escalations and your ***ardly management won't show their faces - always hiding behind your call centre.<br> <br> FIX MY ****ING PHONE!!!!<br>