1 reviews | Active since Jul 2016

19 Dec 2016, 19:54

Helkom and ****ty Service

<p>5 Months later your ****ty service provider has not "concluded on investigating" the REJECT IPHONE 6 you sold me. My bank account has been debited R1579 instead of R900 on 15/12/16 and guess what my line has been restricted. I then contacted the call center and your *********** call agent Theo Mothlanke could not even explain the financial transactions telling me the payment is not reflecting on the account and I have been handed over to debt collection. How so when you have debited the account ?.. I ask to speak to a manager and I was told it is not possible. I am sick and tired of Telkom, their issues and their bad service.</p>

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Replies (1)
's update21 Dec 2016, 14:39
Reviewer Update

Hi Launa

I have not recieved any email or call from Telkom or unless you calling a line you have restricted while it is paid for.