helkom again

<p>so after a faulty cable line, five months without the internet and ****ty service from telkom I can now say without a doubt that they are the worst service providers in south africa. No other conpany treats their customers this way ! with such little regard. I reported a faulty cable and landline with no dial tone five months ago. Telkom said it couldn't be fixed because the cables were too expensive, I asked about alternatives and was given half baked answers. I was told to go on wireless. I didn't want to but was forced to. My landline line was cancelled and only after that was I told after repeatedly being assured ( that I would receive unlimited internet )that wireless is not unlimited like my adsl but capped and that I would have to buy data every month. When I told the technition that I couldn't afford Data or giggs he suggested I try fibre. But Guess WHAT ?!?! there's no fibre in my area and its not coming any time soon. possibly years from now. Then I said i'd rather go back to a landline and terminate all services with telkom and use a private company. Every company I tried said i would be unable to get a signal because there is something blocking my path. Telkom after many hello peter reviews and threats to use another company was I finally offered to restore the cable using cheaper material. But now I would have to wait five months for my landline to be restored. When I finally had that restored I was told to reapply for a dsl line, I was told it would only take 48 hours. after calling for a week I encountered another road block. My application couldn't go through because I don't have a port. ***. now my only solution is to wait for someone to give up their port ! what other company does this?!?! who in 2016 is going to give up their port and internet accesss ? how long will i be waiting ? what happened to my port because according to telkom i'm one of a couple handful of people still using a landline in my area. everytime the cable has an issue I report it. No one else. Now magically someone taken my port !!!! Does anyone at telkom know how to do their jobs. Why wasn't i told that i would need a port ! why wasn't I told that wireless is not unlimited ! why wasn't I told about all the **** that comes with reconnecting a landline ! WHY WASN'T THE CHEAPER CABLE OFFERED TO ME BEFORE I DISCONNECTED MY LANDLINE ??????????</p>