Held on for over 20 mins for a new installation

Item: Telkom
Rating: 2
Author: Claire S

Telkom your call centre service is BAD, VERY BAD<br> I have held on for over 20 minutes and not been able to speak to anyone about an installation line on order ***A. I app**** over 2 weeks ago and have had no date for installation. <br> CAN SOMEONE PLEASE HELP

Helpful (0)

Replies (1)

Telkom's replyOfficial

23 Jun 2015, 13:05

Hello rrccss,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is SM119970

We apologize for any inconvenience caused.

Regards,
Arnold Madisa
Telkom Social Media Team
***

Telkom's reply23 Jun 2015, 13:05

Official